Patrick Ciccarelli is Co-Founder and CEO of Plumly, a sales engagement platform for the IT service provider sector. He also founded and led Varsity Technologies as CEO; a San Francisco IT service provider. Patrick began consulting with K-12 schools and non-profit organizations in the early 1990s after several years as an educator. His career has spanned 3 decades focused on the use of technology to improve social good. Patrick has held leadership positions with the Ingram-Micro (IM) Services Advisory Council and VentureTech Network. Patrick is co-author of four technology books: Networking Foundations, CCNA Jumpstart, CCDP Exam Notes, and MCSE Jumpstart from Wiley, Inc. Patrick holds a Master’s degree in Instructional Technology.